Virtual Consultation Instructions

A virtual consultation is a bit different from your usual session at the clinic. Here are the step-by-step instructions to guide you through the process. 


  • Please photograph the spot(s) you want to be reviewed. Make sure each picture is sharply focused and centred as below
  • Take the photographs in a well-lit room
  • Ensure the camera lens is clean and free of debris
  • Upload photos at the highest possible quality
  • In the message box provided, outline the symptoms or features that are of concern (itchy, crusty, bleeding, irregular, changed colour or size, etc.)


For new patients

  • Download the Patient Information Form below and complete. You can do this by printing and scanning/ photographing the completed form, or complete it with an application like Adobe Acrobat Reader DC.
  • Upload the completed form along with your photos as outlined above.

Need more help?

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Or call — 09 533 4141